Now Hiring - Territory Manager in Hibbing, MN

Position Summary:

Aramark Services is looking for a Territory Manager to oversee the day-to-day operations of the sales team in a specific geographic market. The ideal candidate will be a self-starter who thrives in a fast-paced environment and has a strong desire to grow with the company.

Essential Functions:

--Promote and sustain a safety culture

--Effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory

--Reports directly to a Service Manager or where a Sr. Territory Manager is present, will report to the Sr. Territory Manager. If neither are present, will report to the General Manager

--Create a pervasive sales culture that fosters team selling via Together-In-Growth (TIG) and Shared Lead programs

--Assist in the new account installations as directed by Service Manager and/or General Manager

--Manages day to day activities of customer service program(s) for the territory

--Visit all required customers each quarter to review growth and service opportunities

--Ensure RSRs respond to and resolve all service requests timely

--Sets clear expectations for customer service and leads by example

--60% of time is spent traveling with service professionals, on route conducting observations and visiting customer locations (required visits, TIG days and/or day to day situation follow up)

--Proactively follow up on accounts in jeopardy and resolve service concerns expeditiously

--Negotiate and secure renewal agreements with existing customers that protect pricing and profitability

--Recruit, select and hire Route Sales employees

--Completes in-person meetings with each RSR once per week to review trends, performance, coach and identify opportunities for improvement.

--Delivers and participates in training to ensure customer retention and service goals are met

--Daily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution.

--Attend meetings and complete necessary administrative work to improve customer satisfaction

--Coordinate collections for accounts receivable

--Protect and manage merchandise control processes

--Investigates and reports on all accidents or incidents, within 24 hours of notification

Knowledge/Skills/Abilities:

--Demonstrated ability to successfully interface with a variety of organizational functions to get the job done.

--Strong interpersonal, analytical, communication, and customer service skills.

--Considerable negotiation skills.

--Computer proficiency, including working knowledge of MS Office software.

--Exposure to sales function preferred.

--Considerable skills in management, human relations, and communication.

Working Environment/Safety Requirements:

--Majority of time will be driving your own vehicle or company step-van to call on customers and supervise employees in the assigned service territory. Will be exposed to weather conditions in the area (heat, wind, cold, rain, snow, etc.).

--Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions.

--Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance.

--Time will also be spent in a company office environment; with exposure at the loading dock, production and warehouse areas, exposure to vehicles for loading/unloading, and exposure to vehicle maintenance.

Experience/Qualifications:

--High school diploma or equivalent; Bachelor’s degree in related field preferred or equivalent experience.

--Two years of service and route-based industry experience, with proven track record for growing customer accounts

--Previous profit and loss accountability and/or contract-managed service experience preferred

--Significant customer interface and service experience

--Production planning, maintenance, or warehouse operations experience preferred.

License Requirements/Certifications:

--Driver’s license

Successful completion of criminal background, motor vehicle record, and drug screen checks.

Job Type: Full-time

Pay: $58,000.00 - $74,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Company car
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Hibbing, MN 55746: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person